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Take the first step in providing the most effective & humane behavioral crisis management solutions for your organization and staff. Just fill out the form and click submit.

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Professional Crisis Management (PCM) is the solution for organizations that want to become a safe organization that can focus on its core product or service. For example, if your organization is a school, you obviously want your teachers to focus on teaching. After all, that is what your organization exists to do, not to be cops that focus on crises. The PCM system is based in the science of Behavior Analysis. The physical procedures were designed to be both humane and dignified. It works because the system has been time-tested in a wide range of human services settings by thousands of highly experienced members of the Professional Crisis Management Association. Finally, it works because we’ve carefully designed the roll-out of the PCM system with an eye towards minimizing any sources of disruption to your organization.

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What Will Your staff Learn in our PCM training course

  • 1

    Staff that are confident in their use of emergency procedures

    We offer a system that gives staff the understanding as to why restraints are sometimes necessary, but also gives them the confidence so that they CAN intervene safely, protecting themselves and the individual at the same time.

  • 2

    Staff are given very clear criteria on when they can and cannot physically intervene

    Your staff will have clear guidelines for when to use and when to avoid restraint. PCM trained staff can quickly decide which course of action to take to resolve the problem.

  • 3

    Proven methods to ensure fluency the moment they are back at their workplace

    When there is a crisis, your PCM trained staff immediately know what to do with no hesitation. When training is complete, your staff's skill level will be such that they don’t even have to think about what to do.

  • 4

    Our training gives staff a clear progression of tools to use for preventing, de-escalating, and intervening when a crisis cannot be avoided.

    Our PCM system helps re-focus staff on all the things they can do before restraint ever becomes necessary.

  • 5

    Staff our consistently trained in the correct way

    We certify your instructors to train consistently to high standards and who will not vary from those standards. Instructors are tought all procedures the same way, whether they’ve just recently been trained or have been an instructor for more than 6 months.

  • 6

    Your staff have opportunities for real-time teaching under the supervision of qualified personnel.

    Our Crisis management system will ensure new instructors can actually teach someone who has never seen a procedure before. The PCM system provides a form of guided “apprenticeship” so my staff can get valuable feedback on their teaching skills.

PCM Certification's

When you are working with severe problem behavior, you need the world's most effective & humane Crisis Management System

See Available PCM Trainings Contact a Training Coordinator
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Check out our testimonials from current PCMA partner's

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PCMA has been very beneficial to our staff. It has given them the tools to effectively identify crisis and handle crisis situations in their building. Also, by providing Everyday Behavior Tools for our staff as well, we have reduced the incident of crisis behaviors to a minimum by helping staff build and maximize relationships.
Anne K Brunson - Special Services
Rogers Public Schools
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Not only is being a PCM instructor one of the best parts of my job as a Behavior Analyst, but it is such a powerful tool for behavior change. With the physical intervention piece being humane, protective of dignity, and client/student-centered, it is the ideal system to implement with a range of children and adults with disabilities.
Rachel Gay - Behavior Analyst
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Professional Crisis Management is the best out there. The focus on prevention, de-escalation, and reintegration are key to the effectiveness of the program. The focus on preventative strategies is part of an overall system whose emphasis is to get the client back to regular programming and in a place where they can access high quality reinforcement and no longer need crisis behaviors to function in their environment.
Ken Winn - Chief Clinical Officer, BACB
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As the CEO of a large organization that provides intensive behavioral services, safety and cost effectiveness are of great importance to me. After switching to Professional Crisis Management from our former crisis management system, we have experienced a tremendous decline in staff and consumer injuries. Professional Crisis Management has already saved my company $20,000 in workers compensation costs this year and allows us to provide the safest and least restrictive environment for our consumers.
Cory Royer - CEO

Contact Details

For registration questions please get in touch using the contact details below. For any questions use the form.

Main Florida Office Location